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Which lead for the laptop?
Enquiry: My query is about using cohlear implant with a direct link to a computer. A computer has built-in surge protection but is plugged in to the mains. Is this safe? A laptop can work off a battery but has no surge protection- can we use them? Should we use the FM transmitter in conjunction with computer as extra protection? Reply: With Advanced Bionics devices the sit...
Posted on July 5, 2010 17:34
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Listening to an iPod bilaterally
Enquiry: I have 2 Freedom processors and currently listen to music on my i pod using a single lead but i have asked mt cochlear centre when i can have a double y lead. they have said that cochlear don't make them as yet, do you know where i can get one from or when it will be available. Reply: Bilateral personal cables are not available for the Freedom processor. A solution would be to buy an audio splitte...
Posted on July 5, 2010 17:08
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Can't seem to manage on the phone
Enquiry: I have an AB harmony CI. Although my hearing does v well on testing I really struggle with the telephone, much to the surprise of my medical staff. I have 4 different amplified plug in phones and none of them is much use. So it's no use phoning me. I really need to be asking other CI users for their experiences. What I'm wondering is whether I'm using over amplified phones as vibrations seem to mess up my hearing with the CI. Or is it because ...
Posted on March 9, 2010 15:40
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A voice to text telephone?
Enquiry: I am completely reliant on a cochlear for phone calls. I work in an office dealing with the public and this requires many phonecalls. As many people now use mobiles I cannot hear them properly (landlines are better). Is there any type of phone which converts speech to text that can be used in an office environment? Reply: While voice recognition programmes are pretty well established for use in co...
Posted on February 23, 2010 17:23
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Low volume on an MP3 player
Enquiry: Hi I have recently had my CI adjusted to the highest volume possible. I have begun using an MP3 player. However, even with the volume full on in the MP3 I am struggling to hear the music. Are there any MP3 players which have louder volume than others or are better for CI users? Reply: The manufacturers of MP3 players and the like ensure that the volume cannot be turned up too high as this can dama...
Posted on February 23, 2010 16:29
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More information on mobile phones
Enquiry:Can you suggest any mobile phone brand and model for Cochlear implant users (information about the manufacturers and references)? Does anyone with a cochlear implant have any preferences for using a particular mobile phone, and why? Reply: Lots of people would like to know the answer to that question but unfortunately there is no easy answer. The manufacturers’ have pages on their websites which...
Posted on January 15, 2010 18:06
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Which mobile phone?
Enquiry: Having had a CI a year ago, I am exploring the possibility of being able to make voice calls again. I will mostly be doing this on a mobile phone, not a landline. Are there mobile phones which are more suited to a learner with dodgy hearing? My Nokia which I use only for texting is very small. Reply: This is a very common enquiry and there is no real answer to it. Here are some links to the views of some of the co...
Posted on December 18, 2009 16:56
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Opus 2 with TV loop
Enquiry: I am working with a five year old child who has an Opus 2 processor. How can she use the loop for the television? Reply: There is an inbuilt telecoil in the Opus 2. In order to access the loop you need to select 'T' or 'T/M' on the remote fine tuner. This will automatically enable the child to listen to the signal from the loop. Here is the link to the information on
Posted on October 13, 2009 15:35